Date : 17 August 2016 Effective planning and management of various scenarios in airport emergencies play a critical role in crisis management. This talk will highlight the management of scenario-based airport exercises to facilitate the training required in business resilience, emergency management and crisis management. The talk will also cover the engagement of various aviation stakeholders and interested parties, as well as how effective airport planning can have a positive impact on the reputation and confidence in the aviation business.
Date : 26 August 2016 Understanding victims’ families and responding accordingly is an extremely challenging task in crisis communications. This talk will cover the factors impeding safety investigation authority’s efforts to communicate with the Next-of-kin (NOK), and the methods used to counteract misinformation, disinformation and technical jargon and the elements of effective statements. You will appreciate the different challenges faced and corresponding strategies in handling NOKs as well as the media. More
Date : 17 – 18 Oct 2016 The 2-day seminar on Training and Competency Framework of Air Traffic Safety Electronics Personnel (ATSEP), jointly organised with Ecole Nationale de I’Aviation Civile (ENAC), will share experiences on the training and competency framework from the perspectives of ICAO, State regulators, Air Navigation Service Providers (ANSPs) and industries. It will also highlight the ICAO Next Generation of Aviation Professionals (NGAPs) initiative, which ensures enough qualified and competent aviation professionals are available to operate, manage and maintain the international air transport system.. More