Please visit our FAQs page for answers to frequently-asked questions.

Should you have any further enquiries not already addressed in the FAQs, please click on the relevant links below. For other matters, e.g. such as Changi Airport, Immigration, Customs or Airline-related matters, please click here.

For feedback on suspected scam related to CAAS, please submit it here.

If you have any enquiries on:

  • Changi Airport-related matters, please click here.
  • Immigration-related matters (eg. visa requirements when transiting in Singapore), please click here.
  • Customs-related matters, please click here. 
  • Airline or Fare-related matters, please visit the respective airline websites.
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Last Updated on 24 March 2023