Where to Contact Us for Your Personnel Licensing Enquiries
For enquiries on personnel licensing, or submission of documents required for personnel licences, you may reach us here:
My PEL Hub
Safety Policy & Planning Division
Singapore Changi Airport Terminal 2
South Pier Office, Level 3 Unit #038-035
(65) 6542 1122 (General Hotline)
Personnel Licensing: Medical:
9.00am to 12.00pm 8.30am to 12.30pm
2.00pm to 5.00pm 1.30pm to 5.30pm
(We are closed on Saturdays, Sundays and Public Holidays)
On eve of Christmas, New Year and Chinese New Year, if it falls on a working day, our operating hours will be as follows:
Personnel Licensing: 9.00am to 12.00pm
Medical: 8.30am to 12.30pm
My PEL Hub is located at Singapore Changi Airport Terminal 2, South Finger Pier Level 3, Unit No. #038-035, Singapore 819643.
If you are travelling by:
- Alight at Terminal 2. Enter either side of the terminal entrance and take a lift or escalator to level 3, follow the directional signage for Hub & Spoke.
- Following the directional signage for Hub & Spoke, walk out to T2 Car Park 2A which is at one end of Terminal 2.
- Turn left and walk along the stretch of car park lots on the left to Lift Lobby 8. Enter the door and take Car Park Lift #5 or Lift #6 (Lift Lobby 8) to level 3M.
- Cross the link bridge, situated on your left once you exit the lift. Walk one level down to level 3, and make a right turn.
- My PEL Hub is along the corridor, on the left.
Please refer to the map for a visual guide to My PEL Hub.