Where to Contact Us for Your Personnel Licensing Enquiries

For enquiries on personnel licensing, or submission of documents required for personnel licences, you may reach us here:

Address

My PEL Hub
Safety Policy & Planning Division
Singapore Changi Airport Terminal 2
South Pier Office, Level 3 Unit #038-035
Singapore 819643

Contact Information

(65) 6542 1122 (General Hotline)

Operating Hours

Personnel Licensing:                       Medical:
9.00am to 12.00pm                        8.30am to 12.30pm
2.00pm to 5.00pm                          1.30pm to 5.30pm

(We are closed on Saturdays, Sundays and Public Holidays)

On eve of Christmas, New Year and Chinese New Year, if it falls on a working day, our operating hours will be as follows:

Personnel Licensing:       9.00am to 12.00pm
Medical:                            8.30am to 12.30pm

Directions

My PEL Hub is located at Singapore Changi Airport Terminal 2, South Finger Pier Level 3, Unit No. #038-035, Singapore 819643. 

If you are travelling by:

Bus

  • Alight at Terminal 2. Enter either side of the terminal entrance and take a lift or escalator to level 3, follow the directional signage for Hub & Spoke.
  • Following the directional signage for Hub & Spoke, walk out to T2 Car Park 2A which is at one end of Terminal 2.
  • Turn left and walk along the stretch of car park lots on the left to Lift Lobby 8. Enter the door and take Car Park Lift #5 or Lift #6 (Lift Lobby 8) to level 3M.
  • Cross the link bridge, situated on your left once you exit the lift. Walk one level down to level 3, and make a right turn.
  • My PEL Hub is along the corridor, on the left.

MRT

  • Take the escalator to level 2 then take the escalator to Jewel at level 3.

  • At level 3 follow the directional signage for Hub & Spoke, and walk out to T2 Car Park 2A located at the other end of Terminal 2.

  • Turn left and walk along the stretch of car park lots on the left to Lift Lobby 8. Enter the door and take Car Park Lift #5 or Lift #6 to level 3M.

  • Cross the link bridge, situated on your left once you exit the lift. Walk one level down to level 3, and make a right turn.

  • My PEL Hub is along the corridor, on the left.

Car

  • Park your vehicle at T2 Car Park 2A.

  • Take Car Park Lift #5 or Lift #6 (Lift Lobby 8) to level 3M.

  • Cross the link bridge, situated on your left once you exit the lift. Walk one level down to level 3, and make a right turn.

  • My PEL Hub  is along the corridor, on the left.

From CAAS Reception at Level 4

  • Proceed to level 3, follow the directional signage for Hub & Spoke, and walk out to T2 Car Park 2A.

  • Turn left and walk along the stretch of car park lots on the left to Lift Lobby 8. Enter the door and take Car Park Lift #5 or Lift #6 (Lift Lobby 8) to level 3M.

  • Cross the link bridge, situated on your left once you exit the lift. Walk one level down to level 3, and make a right turn.

  • My PEL Hub is along the corridor, on the left.



Please refer to the map for a visual guide to My PEL Hub.




Last Updated on 04 August 2022