All hand carry baggage (including handbags and coats) should be stowed in the overhead compartment or under the seat in front of you, as unsecured items can become dangerous projectiles during flight or impede evacuation in an emergency.

a. Passenger Safety Briefing

A passenger safety briefing, provided before take-off (via video presentation or live demonstration by cabin crew), contains key information, which will help prepare you for an emergency, such as bracing methods, operations of life jacket, seat belts, drop-out oxygen and locations of the nearest emergency exits.

It is therefore important to pay attention to the safety briefing before every flight.

b. Special Safety Briefing

A special safety briefing contains information tailored to the needs of passengers who require special assistance and their caregivers. 

It is therefore important for such passengers to pay attention to the special safety briefing too.

For your own safety, you are advised to securely fasten your seat belt for take-off and landing to minimise the risk of injury during unexpected events or crash impact. 

Pay attention to the “fasten seat belt” sign during your flight. You must return to your seat and fasten your seat belt whenever the sign is illuminated. This is to mitigate the risk of injury from unexpected situations such as sudden turbulence or cabin decompression (loss of cabin pressure).

You must also remain seated with your seat belt fastened after landing, until the plane has come to a complete stop at the parking bay and the sign is turned off.

Window shades in the plane are to be kept open during taxi, take-off and landing for the following reasons:

• To allow cabin crew a quicker and clearer view of the developing conditions and/or dangers outside the aircraft during an emergency. 
  
  
• To allow passengers a clear view of what is happening outside the aircraft, so they may quickly alert the crew members should they notice an emergency or anything out of the ordinary (e.g. sparks coming out of the wing area, fuel leaks, fire in the engine, snow build-up on the wings, etc). This also allows passengers to have better awareness of what is happening outside the aircraft during an emergency, and be able to better orientate themselves and keep clear of danger. 
  
  
• To allow rescuers, in an emergency, to have a clear view of the aircraft cabin interior so that they can better assess the overall situation.

Do not tamper with aircraft equipment/items as doing so may compromise the safety of the flight and its passengers. 

Please note that it is a serious offence to:

• Tamper with aircraft equipment or fixtures such as emergency exits or safety equipment;
• Remove items such as life vests, seat belts and aircraft signage;
• Deface safety information cards.

Smoking is not allowed wherever there are notices that indicate smoking is prohibited.

Please note that it is a serious offence to:

• Smoke in an aircraft lavatory;
• Tamper with the smoke detectors fitted inside the lavatory;
• Use e-cigarettes on all Singapore registered aircraft.

If you are seated in a row adjacent to an emergency exit, please pay close attention to the cabin crew’s instructions when they brief you on the operation of the emergency exit as you may be required to assist in opening the exit in the event of (i) an emergency evacuation, or (ii) if no cabin crew can get to the exit. These exits may be floor-level emergency door exits, or emergency hatches (also known as self-help exits). 

For this reason, the following passenger profiles should not be seated at these emergency exit row seats:

• Passengers with disability / Passengers requiring the assistance of service animals / Passengers with Restricted Mobility (PRMs);
• Elderly/frail persons, who do not appear capable of assisting with opening the exit;
• Accompanied/unaccompanied children and passengers with an infant;
• Obese passengers;
• Deportees or prisoners in custody;
• Passengers responsible for the care of another passenger (or other passengers).

If you are uncomfortable or unwilling to assist with the emergency exits, you may voluntarily request for a change of seats. The cabin crew also have the prerogative to change your seat before take-off if you are unwilling to assist, or before a landing if you become incapable of or have changed your mind about assisting with the emergency exits.

You may use PEDs throughout a flight if they comply with specific requirements. However, this is dependent on airlines’ policies and requirements, which may differ in when and what PEDs can be used, and how they may be used or stowed. This is because some PEDs transmit radio frequency (RF) signals that may interfere with aircraft equipment, wiring and components, compromising safe operation of flights.

For information on the conditions and limitations of PED use, please pay attention to the on board safety announcements, and/or refer to your airline’s website, in-flight magazine, or passenger safety information card.

Do note that the use of PEDs for voice communication is strictly not allowed on board an aircraft once all doors are closed, and is only permitted once the plane has exited the runway upon landing.

¹Examples of PEDs include tablets, laptops and smartphones.

If you require the assistance of a service animal (e.g. seeing-eye dogs or other assistance dogs) during your travel due to special needs, please check with your airline on their policies in the processing, management and acceptance of travel with a service animal. 

Local airlines may allow you to travel with your service animal, once ensuring that it is trained and certified by an internationally accredited organisation or a qualified person for travel.