If you are seated in a row adjacent to an emergency exit, you may be required to assist in opening the exit in the event of (i) an emergency evacuation, or that (ii) no cabin crew can get to the exit. These exits may be floor-level emergency door exits, or emergency hatches (also known as self-help exits).
For this reason, the following types of passengers should not be seated at these emergency exit row seats:
- Passengers with disability / Passengers requiring the assistance of service animals / Passengers with Restricted Mobility (PRMs);
- Elderly/frail persons, who do not appear capable of assisting with opening the exit;
- Accompanied/unaccompanied children and passengers with an infant;
- Obese passengers;
- Deportees or prisoners on custody;
- Passengers responsible for the care of another passenger (or other passengers).
If you are capable and willing to assist with opening the emergency exit, please listen carefully to the safety briefing conducted by the cabin crew, review the passenger safety information card, and ask the cabin crew for clarifications, if you are unclear.
If you are uncomfortable or unwilling to assist with opening the emergency exit, you may request for a change of seats. On the other hand, the airline may have their crew change your seat before take-off if you are unwilling to assist; or before a landing, if you become incapable of assisting with exit opening, or have changed your mind about assisting.
|Important to Know:Airlines’ policies may be more restrictive than CAAS’ regulations. Always check with your airlines regarding their policies on emergency exit row seating.