Everybody Plays a Part in Contributing to Cabin Safety

A vital part of aviation safety, cabin safety plays an important role in ensuring the safety of passengers and cabin crew members through its two main foci: in-flight safety and post-crash survivability.

In-flight safety addresses issues such as fire hazards, protection against turbulence, and other measures to ensure safety in the cabin. Post-crash survivability addresses crash protection, emergency evacuation, water landings and post-evacuation survival.

While cabin crew members play an important role in executing their duties to ensure the safety of passengers, passengers also play an important role in ensuring the safety of themselves and others during the flight.

Below is a list of safety measures which you will need to observe while you are on board the plane. Please note that the information here only serves as general guide; you are advised to follow the instructions of your airlines and cabin crew members at all times.

Carry-on Baggage

Basic Guidelines on Carry-on Baggage:

  • Please note that there are size, weight and dimension limitations for carry-on baggage.
  • On most aircraft, carry-on baggage may be stowed in the overhead locker/compartment if weight limitations of these compartments are met.
  • Carry-on baggage may be stowed underneath the seat in front of you, if there is enough space.
  • Some airlines may have other safety requirements e.g. to keep your seat rows clear of all cabin baggage and/or passengers’ personal items. The cabin crew will inform you of these restrictions.
  • Please make sure that your carry-on baggage (including handbags and coats) will not impede access to emergency equipment or evacuation routes.
  • If you are carrying a carry-on baggage that cannot be stowed (e.g. oversized baggage), the cabin crew will assist to stow it in the cargo area. Some airlines may allow the carriage and stowage of oversized or odd-sized items on/at the passenger seats, provided all safety requirements are met. Please therefore check with the airline on the requirements and/or guidelines for oversized or odd-sized carry-on baggage.
  • After the flight, please take care when opening overhead lockers/compartments as items may have shifted during the flight.

Use of Portable Electronic Devices

You can now use Portable Electronic Devices (PEDs) throughout a flight if they comply with specific requirements. Examples of PEDs include tablets, laptops and smartphones.

Depending on the airlines’ policies and requirements, there may be differences in when and what PEDs can be used, and how they may be used or stowed. For information on the conditions and limitations of use, please refer to the airlines’ websites, in-flight magazines, passenger safety information cards and onboard safety briefings.

Please note, however, that the use of PEDs for voice communication is strictly not allowed on board an aircraft once all doors are closed, and is only be permitted once the plane has exited the runway upon landing.

Important to Know:Please pay attention to all on-board announcements, as the airline reserves the right to restrict usage, or terminate the use of any PEDs, for this is dictated by the airline’s safety policies or regulations of the state of destination.

Emergency Exit Row Seating

If you are seated in a row adjacent to an emergency exit, you may be required to assist in opening the exit in the event of (i) an emergency evacuation, or that (ii) no cabin crew can get to the exit. These exits may be floor-level emergency door exits, or emergency hatches (also known as self-help exits).

For this reason, the following types of passengers should not be seated at these emergency exit row seats:

  • Passengers with disability / Passengers requiring the assistance of service animals / Passengers with Restricted Mobility (PRMs);
  • Elderly/frail persons, who do not appear capable of assisting with opening the exit;
  • Accompanied/unaccompanied children and passengers with an infant;
  • Obese passengers;
  • Deportees or prisoners on custody;
  • Passengers responsible for the care of another passenger (or other passengers).

If you are capable and willing to assist with opening the emergency exit, please listen carefully to the safety briefing conducted by the cabin crew, review the passenger safety information card, and ask the cabin crew for clarifications, if you are unclear.

If you are uncomfortable or unwilling to assist with opening the emergency exit, you may request for a change of seats. On the other hand, the airline may have their crew change your seat before take-off if you are unwilling to assist; or before a landing, if you become incapable of assisting with exit opening, or have changed your mind about assisting.

Important to Know:Airlines’ policies may be more restrictive than CAAS’ regulations. Always check with your airlines regarding their policies on emergency exit row seating.

Carriage of Service Animals

If you require assistance due to disability, you may request to travel with service animals (such as seeing-eye dogs and other assistance dogs). Local airlines may allow you to travel with your service animal, once ensuring that it is trained and certified by an internationally accredited organisation or a qualified person for travel.

Important to Know:If you require the assistance of a service animal during your travel, please check with your airline on their policies in the processing, management and acceptance of travel with a service animal.

Safety Briefings

There are two types of on-board safety briefings carried out by the airlines:

a. Passenger Safety Briefings

Provided before take-off (via video presentation or live demonstration by cabin crew), the passenger safety briefing contains key information which will help you to be more prepared and to react faster to a contingency. Information includes bracing methods, operations of life jacket, seat belts, drop-out oxygen and locations of the nearest emergency exits. You can also find supplementary information in the passenger safety information card.

Important to Know: Please pay attention to the safety briefing and read the safety information card before every flight, as safety information may vary with different aircraft types.

b. Special Safety Briefings

These briefings contain information tailored to the needs of passengers with disabilities and their caregivers. Please clarify with the cabin crew when in doubt.

Seat Belts

For your own safety:

  • Please return to your seat and fasten your seat belt whenever the seat belt sign is illuminated during the flight.
  • Please keep your seat belt fastened throughout your flight as unexpected turbulence may occur anytime.
  • Please remain seated after landing until the plane has come to a complete stop at the parking bay and the seat belt sign is turned off. 

Window Shades

Window shades in the plane are to be kept open during taxi, take-off and landing for the following reasons: 

  • To allow cabin crew a quicker and clearer view of developing conditions and/or dangers outside the aircraft during an emergency 

  • To allow passengers a clear view of what is happening outside the aircraft, so they may quickly alert the crew members should they notice an emergency or anything out of the ordinary (e.g. sparks coming out of the wing area, fuel leaks, fire in the engine, snow build-up on the wings, etc.) This also allows passengers to have better awareness of what is happening outside the aircraft during an emergency, and be able to better orientate themselves and keep clear of danger. 

  • To allow rescuers, in an emergency, to have a clear view of the aircraft cabin interior so that they can better assess the overall situation.

Smoking in Aircraft

Please do not smoke if you see notices on board the plane that indicate that smoking is prohibited.

Please note that it is a serious offence to:

  • Smoke in an aircraft lavatory.
  • Tamper with the smoke detectors fitted inside the lavatory.
  • Use e-cigarettes on all Singapore registered aircraft.
Important to Know: If found guilty, passengers could be fined up to $100,000 or face imprisonment of up to 5 years or both.

Tampering with Aircraft Equipment/Items

Please note that it is a serious offence to:

  • tamper with or remove aircraft equipment or fixtures such as emergency exits or safety equipment.
  • remove items such as life vests, seat belts and aircraft signage.
  • deface safety information cards.
Important to Know: If found guilty, passengers could be fined up to $100,000 or face imprisonment of up to 5 years or both.


Last Updated on 26 Aug 2017