Do you have a question, comment or suggestion for us? Write or talk to us!

We aim to meet our service standards as stated below:

CAAS Service Excellence

For general enquiries, you may direct them to our Corporate Office below:

CAAS Corporate Office

Address

Civil Aviation Authority of Singapore
60 Airport Boulevard
4th Storey, Terminal 2
Singapore Changi Airport
Singapore 819643

Mailing Address:

Singapore Changi Airport
P.O. Box 1 
Singapore 918141 

Contact Information

Tel: (65) 6542 1122
Fax: (65) 6542 1231

Operating Hours

Monday - Thursdays   0830 hrs to 1300 hrs 
                                    1400 hrs to 1800 hrs 
Friday                          0830 hrs to 1300 hrs 
                                    1400 hrs to 1730 hrs

(Closed on Saturdays, Sundays and Public Holidays)

Directions to CAAS Corporate Office

The CAAS Corporate Entrance is located in Terminal 2, 2nd Storey, Departure Hall North (near Terminal 2 Car Park 2B). From the Corporate Entrance, please take lift 11 or 12 to the 4th Storey for registration at CAAS Reception Counter.

In view of the Terminal 2 expansion works, hoardings are installed by CAG’s appointed contractors at various sites in Terminal 2 to ensure that the renovation works are carried out safely with respect to staff and visitors.

The general directional plan for access to the CAAS Corporate Office with detailed pictorial guide for various routes is shown below.

  1. For visitors taking public bus, you may take the central lift lobby to Level 3 and access the CAAS Corporate Entrance via the Level 3 walkway (see Annex A).

     

  2. For visitors taking MRT, please follow the directional signs to access the CAAS Corporate Entrance at Level 2 (see Annex B).

     

  3. For visitors taking Taxis/Private Hire Vehicles, please alight at T2 Drop-off point, take the lift to Level 3 at Terminal 2 MSCP 2A and follow the directional signs and access the CAAS Corporate Entrance via the Level 3 walkway (see Annex C).

     

  4. For visitors who are driving and parking at Carpark 2A, take the lift to Level 3 and follow the directional signs and access the CAAS Corporate Entrance via the Level 3 walkway (see Annex D).

     

  5. For visitors who are driving, please park at Carpark 2B and follow the directional signs to access CAAS Corporate Entrance at Level 2 (see Annex E).

     

  6. For visitors who are coming from Jewel or other Terminals, please follow the Terminal directional signs to Terminal 2 for access to the CAAS Corporate Office via Level 2 or Level 3 Corporate Entrances.
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Singapore Aviation Academy

For training enquiries, you may direct them to Singapore Aviation Academy below:

Singapore Aviation Academy

Address

Singapore Aviation Academy
1 Aviation Drive 
Singapore 499867

 

Contact Information

Tel: (65) 6543 0433
Fax: (65) 6542 9890
Email: saa@caas.gov.sg
 

Emergency Contact Information

Security Tel: (65) 6540 6333
Alternate Tel: (65) 6540 6225
 

Operating Hours

Monday - Friday   0830 hrs to 1730 hrs 
(Closed on Saturdays, Sundays and Public Holidays)

 

For enquires and feedback, hazard reporting through Tell Sarah, or the whistle-blowing channel, click on the links below.



Last Updated on 01 February 2021