Do you have a question, comment or suggestion for us? Write or talk to us!

We aim to meet our service standards as stated below:

CAAS Service Excellence

For general enquiries, you may direct them to our Corporate Office below:

CAAS Corporate Office


Civil Aviation Authority of Singapore
60 Airport Boulevard
4th Storey, Terminal 2
Singapore Changi Airport
Singapore 819643

Mailing Address:

Singapore Changi Airport
P.O. Box 1 
Singapore 918141 

Contact Information

Tel: (65) 6542 1122
Fax: (65) 6542 1231

Operating Hours

Monday - Thursdays   0830 hrs to 1300 hrs 
                                    1400 hrs to 1800 hrs 
Friday                          0830 hrs to 1300 hrs 
                                    1400 hrs to 1730 hrs

(Closed on Saturdays, Sundays and Public Holidays)


The CAAS Corporate Entrance is located in Terminal 2, 2nd storey, Departure Hall North (near T1 Car Park). It is near check-in counter Row 1, next to SIA Ticketing and First Class Reception.

From the Corporate Entrance, please take lift 11 or 12 to the 4th storey.

Location map of CAAS office

Singapore Aviation Academy

For training enquiries, you may direct them to Singapore Aviation Academy below:

Singapore Aviation Academy


Singapore Aviation Academy
1 Aviation Drive 
Singapore 499867


Contact Information

Tel: (65) 6543 0433
Fax: (65) 6542 9890

Emergency Contact Information

Security Tel: (65) 6540 6333
Alternate Tel: (65) 6540 6225

Operating Hours

Monday - Friday   0830 hrs to 1730 hrs 
(Closed on Saturdays, Sundays and Public Holidays)


For enquires and feedback, hazard reporting through Tell Sarah, or the whistle-blowing channel, click on the links below.

Last Updated on 27 July 2020